Privacy Policy

Effective Date: November 2025

1. Introduction

At Anyclean.ca Ltd (“we,” “us,” or “our”), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our cleaning services. By using our website or services, you agree to the practices described in this policy.

For the purposes of the Data Protection Act 2018 and other applicable laws, the data controller is Anyclean.ca Ltd, registered in Canada at 361 E 23rd St, Hamilton, ON L8V 2X5, Canada. If you have questions or concerns, please contact us at hello@anyclean.ca.

2. Our Commitment to Privacy

Anyclean.ca Ltd adheres to the following core principles for data protection:

Lawfulness, Fairness, and Transparency: We collect and process data legally, fairly, and transparently.
Purpose Limitation: Your data is collected for specific and legitimate purposes and not kept longer than necessary.
Data Minimisation: We only collect what is necessary to deliver our services efficiently.
Accuracy: We take reasonable steps to keep your data accurate and up to date.
Confidentiality and Security: Your data is stored securely and protected from unauthorized access or loss.

3. How We Use Your Information

We use the information you provide for the following purposes:

To manage bookings, quotes, and service arrangements.
To administer your customer account or respond to inquiries.
To communicate updates, offers, or service-related notices.
To improve our website and customer experience.
To send marketing or promotional messages (only when you consent).
To comply with legal and contractual obligations.

We may also contact you to follow up on feedback, resolve complaints, or provide updates related to your cleaning service.

4. How Long We Keep Your Data

We retain personal information only as long as necessary to fulfill our business or legal obligations. Typically, this means retaining data while your account is active or as long as required to provide services, unless a longer retention period is mandated by law.

5. Your Rights

Under the General Data Protection Regulation (GDPR) and related laws, you have the right to:

Access the personal data we hold about you.
Request correction or updates to inaccurate information.
Request deletion (“right to be forgotten”) of your data.
Restrict or object to how we process your data.
Withdraw consent for marketing communications at any time.
Receive a copy of your data in a portable format.

To exercise your rights, email hello@anyclean.ca. We will respond within 30 days. If you are unsatisfied, you may also contact the Information Commissioner’s Office (ICO) for further advice or to file a complaint.

6. Security of Your Information

We implement appropriate physical, technical, and administrative measures to safeguard your data against unauthorized access, misuse, or loss. These include encryption, secure storage, and restricted employee access.

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the revised date.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us:

Email: hello@anyclean.ca
Address: 361 E 23rd St, Hamilton, ON L8V 2X5, Canada